surly service, service with a sneer. how come there is so much of it around in ireland. Some of these people have to work hard to get it so bad. Tonight the Service industry, including the tourism and hospitality sectors, is the subject of the Prime time investigates special presented by Conor Pope. Starts at 9:30 RTE1.
There was also a related article about bad service and the effects it has on a company's business in last saturdays Irish Times
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